Effective Date: 10/02/2025
Business Name: Crownz Heavenly Palace LLC

At Crownz Heavenly Palace LLC, we are dedicated to ensuring a smooth and timely delivery process for all of our clients. Please review our shipping policy below for details on processing and delivery times.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.

Please note:

• During high-demand periods or promotional events, processing times may be slightly delayed.

• Custom or medical-grade cranial prostheses may require additional processing time depending on order specifications.

Shipping Time

Once your order has been processed, standard shipping typically takes 3–5 business days for delivery within the United States. Delivery times may vary based on your location and carrier delays that are outside of our control.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Expedited shipping options may be available at an additional cost.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment’s progress.

Lost or Damaged Packages

Crownz Heavenly Palace LLC is not responsible for delays, lost, or damaged packages caused by the carrier. However, we will assist you in filing a claim with the shipping carrier if necessary.

Contact Us

For questions about your order or shipping status, please contact us at:
support@crownzheavenlypalace.com
 www.crownzheavenlypalace.com